Video Indexer

Welcome to the Video Indexer Forum


API – Any ideas or feedback pertaining to features or enhancements to Video Indexer API.

General – Any general ideas or suggestions related to Video Indexer.

Portal – Any ideas or feedback regarding the web portal for Video Indexer

Video AI – Any ideas or suggestions regarding Video AI features in Video Indexer.


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  1. Video Indexer Account ID

    What the account ID in Video Indexer v2. When i go to the website and open page with profile i don`t see accout id. Email, First/Last name, my subbscriptions - yes and anything

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    0 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reaching out. 
    You can find the Account ID in the Video Indexer portal:
    1. Click on the user thumbnail in the top right corner of the portal.
    2. Go to Settings → Account tab
    3. Copy the Account ID.

    Please note that this channel is for providing feedback and suggesting features.
    Going forward, follow these steps to report issues with Video Indexer:
    Trial account customers:
    1.       Go to the "Issues" tab on the Video Indexer Developer Portal ( and sign in
    2.       Scroll down and click "Report Issue"
    Paid account customers:
    1.       Go to Azure portal Help + support (
    2.       Create a new support request. Your request will be tracked within SLA.

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