Video Indexer
Welcome to the Video Indexer Forum
Categories
API – Any ideas or feedback pertaining to features or enhancements to Video Indexer API.
General – Any general ideas or suggestions related to Video Indexer.
Portal – Any ideas or feedback regarding the web portal for Video Indexer
Video AI – Any ideas or suggestions regarding Video AI features in Video Indexer.
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Cannot solve duplicated account error
I'm not sure how to solve this error.
Couldn't sign in to the Developer Portal
Another user with the email ‘<my-email-address>’ is already registered to APIM.
Note: If you have two or more users with the same email, and you want to switch between accounts, you can delete your Developer Portal account and register again.
Back to the Developer PortalDo I need to wait 90 days until another account has been deleted? Or Is there any idea to solve it?
Thanks.
1 voteThank you for reaching out.
A possible explanation is that you registered through a different provider (AAD\Microsoft\Google) and therefore there is a user with your email address. If that is the case you will need to delete the other account.If you are still having issues with this please contact support:
Trial account customers:
1. Go to the "Issues" tab on the Video Indexer Developer Portal (https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest) and sign in
2. Scroll down and click "Report Issue"
Paid account customers:
1. Go to Azure portal Help + support (https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest)
2. Create a new support request. Your request will be tracked within SLA. -
japanese
When I change/edit Japanese in the portion of the wrong phrase, I do not know the reason why, Japanese automatically are moved in the top of the sentence.
日本語で修正すると、何故か修正した単語が日本語フレーズの文頭にもダブル。2 votesThank you for reaching out. This channel is for providing feedback and suggesting features.
To report an issue with Video Indexer, follow these steps:
Trial account customers:
1. Go to the "Issues" tab on the Video Indexer Developer Portal (https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest) and sign in
2. Scroll down and click "Report Issue"
Paid account customers:
1. Go to Azure portal Help + support (https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest)
2. Create a new support request. Your request will be tracked within SLA. -
there is a problem here the video is 3.26 hours long but does not provide the total text for the audio. It is only a third of what it shoul
The video is 3.26 hours long but the text provide is not almost a third of the audio.
1 voteThank you for reaching out. This channel is for providing feedback and suggesting features.
To report an issue with Video Indexer, follow these steps:
Trial account customers:
1. Go to the "Issues" tab on the Video Indexer Developer Portal (https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest) and sign in
2. Scroll down and click "Report Issue"
Paid account customers:
1. Go to Azure portal Help + support (https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest)
2. Create a new support request. Your request will be tracked within SLA. -
Language mess-up: simplified Chinese and Traditional Chinese
Bug1: when I select Simplified Chinese, the biography text display Traditional Chinese. Obviously, Video Indexer was not localized well, from my point of view (I have 8 year g11n and localization experience in IBM and Amazon, lol).
Bug2: the tag "hot sweet baby" was translated wrong totally in Simplified Chinese, it should be translated by Bing or MS Cognative Services.1 voteThank you for reaching out. This channel is for providing feedback and suggesting features.
To report an issue with Video Indexer, follow these steps:
Trial account customers:
1. Go to the "Issues" tab on the Video Indexer Developer Portal (https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest) and sign in
2. Scroll down and click "Report Issue"
Paid account customers:
1. Go to Azure portal Help + support (https://ms.portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest)
2. Create a new support request. Your request will be tracked within SLA.
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