Microsoft

QnA Maker

Welcome to the QnA Maker Forum

Categories

API – Any ideas or feedback pertaining to features or enhancements to QnA Maker API.

Documentation – Any ideas or suggestions for the API Reference or Documentation.

Language Support – Submit a request to have a particular language supported.

Samples & SDK Request – Let us know if you would like to see a Code sample or SDK provided.


  1. Support for Markdown data sources

    Plain markdown is an increasingly popular format for storing documentation. It would be awesome if QnA Maker could extract content and form Q/A pairs from plain markdown files (.md) using the same rules as semi-structured .pdf or .docx files.

    In particular, this would make it very easy to use QnA Maker on top existing wikis in Github or Azure Repos, because these are really just a collection of .md files.

    3 votes
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    2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  2. QnA App Insights analytics results mis-match the user's results

    The QnA Analytics AI query often logs a different answer in the results than was actually shown to the user on the front end screen. This makes evolving the bot difficult as I cannot trust the answers in the query.

    0 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add support for "no code" Suggested Actions/quick replies (like up to three replies for each Answer).

    Add support for "no code" Suggested Actions/quick replies (like up to three replies for each Answer). This would allow for multi turn dialogs and put QnA Maker on par with Dialogflow.

    I have seen two articles which look like I can build this into the bot in Azure, but making it easy to do in the QnA Maker GUI would be a homerun.

    See this article: https://blog.botframework.com/2017/08/25/qna-maker-rich-card-attachments-net/

    And this one: https://blog.botframework.com/2017/09/28/qna-maker-revisited-suggested-actions-app-insights/

    2 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow user to define priority or weights of knowledge base files

    For example, users might adjust chit-chat over normal knowledge question and answers. Google has that feature in its dialogflow that the weight / preference of small talk(chit-chat)

    over QA can be fine tuned by user.

    0 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  5. Replace KnowlegdeBase thorugh a File url

    I want to replace the existing knowledge base, and I have a new KB base in my excel file which I want to use to replace the existing QnA.

    Its strange a bit that replaces knowledge base API does not support URL parameter, but only QnA List. I tried it on the API console. Can someone update the API so that would be more useful than just passing a manuel QnA list.

    Thanks in advance

    1 vote
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  6. Need guide for diagnoses of when QnA Maker test fails.

    Need guide for diagnoses of when QnA Maker test fails.

    1 vote
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    Under Review  ·  0 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →
  7. Better French support with articles

    Hi,

    QnA Maker (runtime 4.2) in french has scoring issues when in a question we swap an article with another. The sentence has exactly the same the meaning but the score drops of 20-30 points.

    In French, we can easily swap articles ”le”, ”la”, ”un”, ”une”, ”les”, ”des ”, ” l’ ”, ” d’ ” etc…

    For exemple :
    ” c’est quoi une voiture ? ” has the same meaning of “c’est quoi la voiture ? ”

    You can find a screenshot with a quick test. Swapping English article ”the” by “an” has no scoring incidence but the score drops…

    10 votes
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    1 comment  ·  Language Support  ·  Flag idea as inappropriate…  ·  Admin →
  8. local file uri path is not accepted in the createknowledge API. It should accept it.

    It should be supported to upload a local file from the local path. for example:

    {
    "name": "QnA Maker FAQ",
    "qnaList": [],
    "urls": [],
    "files": [

    {
    
    "fileName": "Traindataset_0.xlsx ",
    "fileUri": "file:///C:/Users/vivek.jain/Desktop/Work/fuerVivek/Trainingsdatensatz"
    }

    ]
    }

    in the moment, its return the code 400 code with following message:

    {
    "error": {

    "code": "BadArgument",
    
    "message": "Invalid input. See details.",
    "details": [{
    "code": "ValidationFailure",
    "message": "File name must be a valid name with extension.",
    "target": "Files[0].FileName"
    },
    {
    "code": "ValidationFailure",
    "message": "File Uri has one or more invalid uri.",
    "target": "Files[0].FileUri"
    }
    ]

    }
    }

    2 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  9. Switching multi KB function (Master bot)

    Most company have many category of Q&A knowledgebase.
    It is easy way to response correct answer that we prepare multi KBs and bots.
    But, it means many bot users be on chat tool. It looks so busy.

    I need master bot account and switching function via conversation.

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  10. Better support for IE 11

    Added QnA pair texts aren't rendered properly on IE11 when the text is long. The textbox doesn't wrap long texts so the question text goes over the answer text. (ScreenShot attached) This makes it extremely difficult for the user to see the text. This doesn't happen on Edge broswers. Some of our users still use Windows 8.1 and they can't install other browsers due to corp policy.

    2 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  11. Better Norwegian language support

    Do you have any plans of implementing query matching and relevance for the norwegian language? This is a feature that would be greatly appreciated!

    1 vote
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    0 comments  ·  Language Support  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    1 comment  ·  Language Support  ·  Flag idea as inappropriate…  ·  Admin →
  13. Europe

    Availability of the QnA Maker in Europe

    7 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  14. For a given question, edit many variations of answers

    For a given question, I'd like to give random different answers. If the user say "Hello", I don't want to see every time the answer "Hello" as well.

    Example:
    Q. Hello.
    A. Hello.

    I want to edit more answer variations.

    Q. Hello.
    A. Hello.

    Q. Hello.
    A. Hi.

    Q. Hello.
    A. Good afternoon.

    6 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  15. For a given question, edit many variations of answers

    For a given question, I'd like to give random different answers. If the user say "Hello", I don't want to see every time the answer "Hello" as well.

    Example:
    Q. Hello.
    A. Hello.

    I want to edit more answer variations.

    Q. Hello.
    A. Hello.

    Q. Hello.
    A. Hi.

    Q. Hello.
    A. Good afternoon.

    2 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  16. Azure Vnet integration to allow querying internal data sources, such as intranet websites, etc

    Sucking in external URL's is fine but in order to extend usage of QnA Maker for internal enterprise usage, it would be great if one could integrate it into a Vnet (or provide similar functionality), so that internal data sources could be queried as well.

    5 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  17. add support for Dynamics 365 KB as data source

    Dynamics 365 KB is a common place where corporate knowledge is supposed to be stored and maintained.
    A customer service bot should normally access that base directly (or with as little effort as possible) in order to answer customer questions, with the ability to refresh content directly as that KB is updated.
    Additionally, KB Articles could be marked (or categorized) for use of bots, in order to narrow bot access to specific articles, if needed

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  18. metadata

    The UI for adding metadata should allow pasting in of name:value pairs and support bulk adding so that large numbers of question can be quickly tagged with the same sets of metadata.

    It would also help if there were some metadata governance, so that a taxonomy or defined set of metadata can be applied, to ensure consistency

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  19. Word formatting

    My testing so far shows that import from Word ignores all formatting, URLs, images etc, even though it correctly interprets these from other sources.
    Can the parsing of Word documents be improved to create appropriate markdown from a docx file?

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  20. Download the chatlogs

    You could download the chatlogs in the QnA Maker preview version. In the GA version, you can no longer download it. I found the document that you can query from the application analytics. https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/get-analytics-knowledge-base
    However, it is not for a non-tech person. Is there a way to download the chat logs like the preview version?

    7 votes
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    Under Review  ·  0 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →
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