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QnA Maker

Welcome to the QnA Maker Forum

Categories

API – Any ideas or feedback pertaining to features or enhancements to QnA Maker API.

Documentation – Any ideas or suggestions for the API Reference or Documentation.

Language Support – Submit a request to have a particular language supported.

Samples & SDK Request – Let us know if you would like to see a Code sample or SDK provided.

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  1. Document import parsing rules for various file formats

    Clearly document import parsing rules for the various supported file formats. After attempting to import user generated PDF and Word documents it's clear there are many consistency issues.

    My goal is tell users to create FAQ documents in a specific format using a common tool and then have those import consistently.

    4 votes
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    0 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Masquerade or Impersonate or proxy an existing AAD user, especially in MS Teams?

    Scenario: say we have an existing "pseudo-service" account "support@contoso.com". It is actually a real AAD user with an exchange mail box (which is needed for our IT service desk to receive and process email based issue creation and updates). However, no-one logs into Windows with this account, its "back-end-ish". Sometimes though, clever users will attempt to communicate with this user account in MS Teams, which no one is monitoring.

    It would be great for a QnA bot to be connected with the MS Teams chat channel of this user account, without interfering with other aspects of the account…

    1 vote
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    0 comments  ·  Samples & SDK Request  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add option if value of metadata should be lowercased(normalised).

    In the moment you enter with a file or via manual input: "KB : KBServEssHR"

    After saving it is converted in QnaMaker to: "kb : kb
    servesshr"
    I understand this happening for the tag, to make it more easily searched for, but for the content?
    So I would like to have the option to have the content normalized - because if you want to put case-sensitive content in the value of the metadata, this will currently not work.

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Issue with accents QnA Maker import from tsv

    There is a problem with the import as tsv option for QnA Maker.

    When I export a knowledge base as tsv and then import again, my accented letters are replaced with the unicodes (for example é becomes <U+00E9>. The accented letters are still present in the exported file, so it happens during import.

    This is a pity since I would like to use the export/import as a backup option.

    2 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  5. Issue with accents QnA Maker import from tsv

    There is a problem with the import as tsv option for QnA Maker.

    When I export a knowledge base as tsv and then import again, my accented letters are replaced with the unicodes (for example é becomes <U+00E9>. The accented letters are still present in the exported file, so it happens during import.

    This is a pity since I would like to use the export/import as a backup option.

    0 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  6. Include External API integration

    Hi team,
    I would like to suggest to include External API Integration function inside the QnA Maker

    5 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  7. 'Create Bot' is failing to populate subscription ID and QnA Auth Key

    Right now, if I use the 'Create bot' feature after publish my knowledgebase service, the 'Create Web App' page on the Azure Portal is opened, however it warns that there are missing parameters. If I examine the querystring, I can see that the subscription id is 'undefined'. If I paste my Azure subscription ID in and refresh, most of the fields are populated, however the QnA Auth Key field is still empty. This worked a couple of days ago.

    2 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  8. User Feedback/Rating for the QnA web app bot usage

    Just like how customers provide feedback/rating to the service provided. After the user uses the QnA Web app bot for his queries, if there is any option provided to the user to rate the QnA bot along with the comments will be good. With this we can see how many users are satisfied with the automated bot and also helps in improving the QnA maker web app bot.

    2 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  9. Adding a provision for the user to enter his query which is not in the knowledge base

    Just like how we have feedback option in QnA maker - where user enters his message, email address and submits, here user will get a response to his email address.
    The same concept is needed in the QnA web app bot which is deployed to any channels - where in case if the bot is not able to answer the user query from the knowledge base - instead of providing a custom message - we should give an option to the user to add his query along with his email address. This user query has to be saved in Azure…

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  10. Turn Train api back on

    Please turn train api back in v.4.0

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  11. Synonyms - Enable simple contraction for Phrase Queries

    The multi-word synonyms appear to be quite straightforward. This is a known issue when use phrase synonyms and search by phrase queries.

    The elastic team explained it much better than me:

    https://www.elastic.co/guide/en/elasticsearch/guide/master/multi-word-synonyms.html#usesimplecontractionforphrasequeries

    The idea is to inject a single term that represents all synonyms.

    Could you enable something like that into QnA?

    Thanks

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  12. If a user enter a meta data that doesn't exist in kb the Generate Answer Api responds with 500

    If a user enters metadata that doesn't exist in kb the Generate Answer API responds with 500 internal server error and a very generic error message that may occur in any case if the API has accessibility issue.
    It should return an appropriate response code other than 500.As its not an internal server error i beleive its something like 404 or even 200 with no match found in kb something like that.
    You guys should handle this exception.

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  13. If a user enter a meta data that doesn't exist in kb the Api responds with 500

    If a user enters metadata that doesn't exist in kb the API responds with 500 internal server error and a very generic error message that may occur in any case if the API has accessibility issue.
    It should return an appropriate response code other than 500. As its not an internal server error I believe its something like 404 or even 200 with no match found in kb something like that.
    You guys should handle this exception.

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  14. Option to preserve QnA KB training during KB source refreshes.

    Offer a feature to preserve QnA KB training during source refreshes. Today it appears all training is lost when you refresh the source data.

    2 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fix QnaMaker sort algorithm

    QnaMaker 4.0 shows first a 60% match, but when i ask for 100 results it bring another results with higher score.

    I don't know how do you test your software...

    11 votes
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    3 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  16. 7 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  17. one to many matches for Questions

    Now QnA Maker only One to One Matching for Questions and Answers,
    is that possible one to many matching?

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  18. Support for Markdown data sources

    Plain markdown is an increasingly popular format for storing documentation. It would be awesome if QnA Maker could extract content and form Q/A pairs from plain markdown files (.md) using the same rules as semi-structured .pdf or .docx files.

    In particular, this would make it very easy to use QnA Maker on top existing wikis in Github or Azure Repos, because these are really just a collection of .md files.

    3 votes
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    2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  19. QnA App Insights analytics results mis-match the user's results

    The QnA Analytics AI query often logs a different answer in the results than was actually shown to the user on the front end screen. This makes evolving the bot difficult as I cannot trust the answers in the query.

    0 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add support for "no code" Suggested Actions/quick replies (like up to three replies for each Answer).

    Add support for "no code" Suggested Actions/quick replies (like up to three replies for each Answer). This would allow for multi turn dialogs and put QnA Maker on par with Dialogflow.

    I have seen two articles which look like I can build this into the bot in Azure, but making it easy to do in the QnA Maker GUI would be a homerun.

    See this article: https://blog.botframework.com/2017/08/25/qna-maker-rich-card-attachments-net/

    And this one: https://blog.botframework.com/2017/09/28/qna-maker-revisited-suggested-actions-app-insights/

    2 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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