Currently only text and URLs are supported. If the FAQ site has images, display those images from their own location if possible or allow upload/embed of images52 votes
today it is not possible to do copy / paste from PDF that includes manual \n (e.g. in bullets points too).
\n cannot be trained. they had to be removed manually.
allow \n and display them as new-line and not only as /n.
allow new-line in the editor should automatically detected and \n created2 votes
Answer can be too long for chat-bot - try to guess paragrpah based on the question.
sometimes the question from the user is refereing to a paragraph of the whole answer.
try to guess based on the "content" of the sentece the meaning a short answer.3 votes
Ability to use https sources ,i.e. would be great if you can use SharePoint online sources. This along side this idea https://cognitive.uservoice.com/forums/578689-qna-maker/suggestions/18165322-restrict-access-to-authenticated-user would be ideal for any situation7 votes
It would be great if there were an optional action where we could "refresh"/"rescan" an HTTP route.
This would allow the QnA to reflect up-to-date answers should the underlying source have changes.
It would be appreciated if this could also be triggered via an API.
Allow basic formatting of knowledge base answers. Line breaks would be really useful for answers that require large blocks of text, and bold, underline and italics would be helpful to add emphasis when required.34 votes
Currently there isn't a way to clear out all existing QnA pairs within a Knowledgebase. The PATCH interface is good, but if I just want to re-create the items in my current model then a full PUT would be required and I can then re-submit all items that should exist within the KB. Any items not in the PUT request would be deleted.3 votes
In the v2.0 APIs you are limited to the single PATCH operation to update a Knowledgebase. I find that this API is slow and would like to see support for single QnA CRUD updates9 votes
Currently the only API endpoint returns the first highest scoring answer.
However, for the sake of providing alternatives to the end user if that answer wasn't helpful - or if the highest answer wasn't higher than a given threshold. It would be nice to provide them the top alternative questions in our knowledge base that the service may have ranked lower.
Honestly - I think this should be a priority. You've got an undocumented API that does just this.22 votes
Top N feature added with the V2.0 APIs.
To use this service internal in our Organisation it should be possible to restrict the access to security groups within our AAD.24 votes
This has been addressed with the GA stack.
While this service is in free preview, it would be nice to see the quota usage in the Subscription keys panel3 votes
There doesn't seem to be a way to programmatically manage knowledge bases. This should be an option outside of using the web-based interface.6 votes
API management added with the V2.0 APIs. See https://qnamaker.ai/Documentation/ApiReference
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