Download the chatlogs
You could download the chatlogs in the QnA Maker preview version. In the GA version, you can no longer download it. I found the document that you can query from the application analytics. https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/get-analytics-knowledge-base
However, it is not for a non-tech person. Is there a way to download the chat logs like the preview version?