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QnA Maker API

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API – Any ideas or feedback pertaining to features or enhancements to QnA Maker API.

Documentation – Any ideas or suggestions for the API Reference or Documentation.

Language Support – Submit a request to have a particular language supported.

Samples & SDK Request – Let us know if you would like to see a Code sample or SDK provided.

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  1. Europe

    Availability of the QnA Maker in Europe

    3 votes
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      0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
    • For a given question, edit many variations of answers

      For a given question, I'd like to give random different answers. If the user say "Hello", I don't want to see every time the answer "Hello" as well.

      Example:
      Q. Hello.
      A. Hello.

      I want to edit more answer variations.

      Q. Hello.
      A. Hello.

      Q. Hello.
      A. Hi.

      Q. Hello.
      A. Good afternoon.

      1 vote
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        0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
      • For a given question, edit many variations of answers

        For a given question, I'd like to give random different answers. If the user say "Hello", I don't want to see every time the answer "Hello" as well.

        Example:
        Q. Hello.
        A. Hello.

        I want to edit more answer variations.

        Q. Hello.
        A. Hello.

        Q. Hello.
        A. Hi.

        Q. Hello.
        A. Good afternoon.

        1 vote
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          0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
        • Azure Vnet integration to allow querying internal data sources, such as intranet websites, etc

          Sucking in external URL's is fine but in order to extend usage of QnA Maker for internal enterprise usage, it would be great if one could integrate it into a Vnet (or provide similar functionality), so that internal data sources could be queried as well.

          1 vote
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            0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
          • add support for Dynamics 365 KB as data source

            Dynamics 365 KB is a common place where corporate knowledge is supposed to be stored and maintained.
            A customer service bot should normally access that base directly (or with as little effort as possible) in order to answer customer questions, with the ability to refresh content directly as that KB is updated.
            Additionally, KB Articles could be marked (or categorized) for use of bots, in order to narrow bot access to specific articles, if needed

            1 vote
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              0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
            • metadata

              The UI for adding metadata should allow pasting in of name:value pairs and support bulk adding so that large numbers of question can be quickly tagged with the same sets of metadata.

              It would also help if there were some metadata governance, so that a taxonomy or defined set of metadata can be applied, to ensure consistency

              1 vote
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                0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
              • Word formatting

                My testing so far shows that import from Word ignores all formatting, URLs, images etc, even though it correctly interprets these from other sources.
                Can the parsing of Word documents be improved to create appropriate markdown from a docx file?

                1 vote
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                  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                • Download the chatlogs

                  You could download the chatlogs in the QnA Maker preview version. In the GA version, you can no longer download it. I found the document that you can query from the application analytics. https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/get-analytics-knowledge-base
                  However, it is not for a non-tech person. Is there a way to download the chat logs like the preview version?

                  1 vote
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                    0 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →
                  • metadata

                    Please log metadata information in application insights. We as business us metadata to link qna items, and the current application insights does not log metadata when generateAnswer api is used.

                    2 votes
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                      0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                    • Is it possible to use metadataBoost in QnAMaker V4.0?

                      I would like to use metadataBoost in QnA Maker V4.0, is there a way to do this?

                      3 votes
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                        0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                      • email

                        I cannot find how to setup email notification for questions unanswered or not in the knowledge base. I want to receive an email notice of everyday chat logs so we can better retrain or assess the correctness of answers.

                        1 vote
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                          0 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →
                        • Training with download and upload of the chatlogs like in preview is missing

                          In the preview version, you could download and upload the chatlogs and click through them to perform training right in the QnA maker. This feature is missing the ga version.

                          2 votes
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                            0 comments  ·  Samples & SDK Request  ·  Flag idea as inappropriate…  ·  Admin →
                          • analytics

                            A report that takes the questions asked and separates them into key word/subject categories to understand the most requested types of questions (where are you located? hours of operation, etc.)

                            3 votes
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                              0 comments  ·  Samples & SDK Request  ·  Flag idea as inappropriate…  ·  Admin →
                            • Utility on portal to compare two KB’s including synonyms and alterations and move changes across with one click feature.

                              I think it would be appropriate to give a small utility on portal to compare two KB’s including synonyms and alterations and one click feature move the changes across KB. I was trying to implement something similar some time back with v2, but it will be best if it comes on the Portal.

                              3 votes
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                                0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                              • Change back from different pages to one long liste like in the QnA Preview

                                Í have structured my QnA by different "sources" so that i have a better overview about the different Topics my bot is covering. So I can fold and unfold the different "sources".

                                As there is not one big list anymore in with the full Version, folding and unfolding doesn’t work anymore as one page only contains 10 QnA pairs

                                4 votes
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                                  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                                • How long is the validity period of session

                                  How long is the validity period of session? Ask questions on Friday and answer next Tuesday, will the conversation remain valid?

                                  1 vote
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                                    0 comments  ·  Documentation  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Sample VSTS Online Build/Release Process for Qna

                                    Create a sample of best practices of versioning and maintaining knowledge bases for enterprise customers through CI/CD methods in visual studio online build tools.

                                    5 votes
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                                      0 comments  ·  Samples & SDK Request  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Unify format of knowledgebase definition

                                      Currenty on the QnaMaker portal where you download a knowledge-base definition, the API to download a Knowledge base, and the API to Post or Put a knowledge base all require slightly different formats. Some are .tsv, some are json and the json headers are different.

                                      Making these all the same (or giving the option to use multiple formats in the API) would greatly simplify CI/CD operations around cloning, versioning, and testing knowled-base.

                                      3 votes
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                                        0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                                      • better support for versioning and deployment slots in API

                                        Qna maker has no versioning and only two deployment slots (Test and Prod) however the API has no method to run queries or tests on the Test slot. You can only run those tests on the website UX.

                                        Enterprise customers are asking for supported CI/CD methods around Qna. They want to automate testing. Generally this should include the ability to create a Versioned instance of a Qna Maker knowledgebase. move it to the Test slot, run tests through the API, then publish to that version to prod when they pass. Additionally the versions are also saved so you can roll-back…

                                        4 votes
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                                          1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Simple WYSISYG editor

                                          QnAmaker support markdown, but it is not good way for using non-IT people. (Especially, "\n" for new line...)

                                          I think non-IT(biz side) people is main user for editing Q&A, so editor UI should be more intuitive.

                                          3 votes
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                                            0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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